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How Can We Help?
Whether you are evaluating “BTAP” for your organization, need assistance with an existing course registration, have a general question, or need to report a website issue, you have come to the right place.
Select the reason for your message in the form below, and it will be directed to the appropriate Kinesic Media contact.
“BTAP” & Organizational Training
Considering “BTAP” for your organization? Tell us about your personnel, training needs, locations, or questions and we will help you determine the next step.
Participant & Registration Support
Need help with registration, login credentials, course access, or an existing participant account? Send us the details and we will route your request to the appropriate Kinesic Media support contact. If you have already completed Experience “BTAP” or “BTAP” Training and only need your certificate, use the self-service instructions below first.
Website & Technical Support
Found a broken page, video problem, access issue, or something on KinesicMedia.com that is not working properly? Let us know what happened and where you encountered it.
Need to Retrieve a Certificate?
Completed participants do not need to submit the contact form simply to obtain access to an earned certificate. Return to the program you completed and sign in. Kinesic Media will provide the certificate retrieval path for completed participants.
If you cannot sign in or your earned certificate does not appear after you sign in, use the contact form below and select the participant-support option.
Prefer to Contact Us Directly?
Email: info@kinesicmedia.com
Phone: (205) 259-6141
Office Hours: Monday through Friday, 9:00 a.m. to 4:30 p.m. Central Time (U.S.).
Send Us a Message
Complete the form below and choose the category that best describes your message. Fields identified as required must be completed before the form can be submitted.
Information submitted through this form is handled in accordance with our Privacy Policy.
Already Registered or Enrolled?
If you already have Kinesic Media login credentials, return to the appropriate program below. Active participants can continue from where they left off, and completed participants can return to retrieve their earned certificate.
Still Exploring “BTAP”?
Learn more about the program before contacting us, or step into the interactive training experience and experience the training for yourself.